Accessibility

The City of Niagara Falls has taken steps to ensure that all visitors to our website will be able to get the information they need. We have been working to ensure our site meets the Web Content Accessibility Guidelines (WCAG) 2.0 standards. 

Please see the City's Corporate Policies on Accessibility and our Multi-year Accessibility Plan:

• Accessible Customer Service Standard Regulation Policy (PDF)
• Integrated Accessibility Standard Regulation Policy (PDF)
• Multi-Year Accessibility Plan (2024-2029) (PDF)
• Annual Accessibility Status Report 2020 (PDF)

AODA Compliance (Emergency & Public Safety Information)

Upon request, the City of Niagara Falls will make every effort to ensure that emergency and public safety information is made accessible to people with disabilities.  In doing so, the City will work with the person requesting the information to determine how their needs can be met as soon as possible.  Please note, this only applies to information that is available to the public. To request information in an accessible or alternative format, please complete the Request For Document in Alternative Online Form.